I am trying to setup the JIRA Service Desk using version v3.3 on-premise install, The setup guides says that it comes with three default project templates, which may be applied according to the team's needs. The three different templates are
However, only to two first templates are available from Select Projects > Create Project menu?
How can the Customer service desk template be enabled?
Not 100% sure, but I think the Customer Service Desk template is currently only available on the cloud hosted version, not on-premise installations. The documentation that mentions it at https://confluence.atlassian.com/servicedeskcloud/setting-up-your-service-desk-732528750.html is for the cloud version.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs