Missing Columns in Filter

I have a filter, 'Q customer.support', that includes the custom field 'Contact Email Address' in the selected fields.

When I render this filter this column does not appear.

Could this be related to the fact that some items returned in the filter do not have a Contact Email Address field associated with them?

1 answer

Is that custom field configured for all issue types and global projects?

If it is configured for only specific issues types or specific projects, then your filter can only contain those specific issue types and/or projects. Unfortunately, the field won't display, and just have null values, if not all issues are configured for it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

640 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you