Missing Columns in Filter

I have a filter, 'Q customer.support', that includes the custom field 'Contact Email Address' in the selected fields.

When I render this filter this column does not appear.

Could this be related to the fact that some items returned in the filter do not have a Contact Email Address field associated with them?

1 answer

Is that custom field configured for all issue types and global projects?

If it is configured for only specific issues types or specific projects, then your filter can only contain those specific issue types and/or projects. Unfortunately, the field won't display, and just have null values, if not all issues are configured for it.

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