I can t see any other avatars execpt my own. But the other people can see my avatar and every others...

I am full Jira administrator, like my co-worker too. He can see my avatar and the avatar from any other. But I can only see my.

You can find some screenshots here:

Ticket view, via Markus Account: http://cl.ly/image/3p320o2T3707

Ticket view, via Tobias Account: http://cl.ly/image/0D2E422S012e

Profile Markus, via Tobias Account: http://cl.ly/image/2R2Q1q3r1c0o

Profile Tobias, via Tobias Account: http://cl.ly/image/0u1B3S0q3K04

This problems exist since some versions, an update to version 5.1.2 did not fixed it.

1 answer

0 vote

Hi matthaeus,

Please check the following information.

  1. May I know did you upload avatar in png format? If yes, please remove it and convert to jpg format.
  2. Test to tick the "remember me" password ticky box when logging.
  3. Next, will be your browser and please try remove the browser cache.

Hope its help.

John

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

290 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you