I can t see any other avatars execpt my own. But the other people can see my avatar and every others...

I am full Jira administrator, like my co-worker too. He can see my avatar and the avatar from any other. But I can only see my.

You can find some screenshots here:

Ticket view, via Markus Account: http://cl.ly/image/3p320o2T3707

Ticket view, via Tobias Account: http://cl.ly/image/0D2E422S012e

Profile Markus, via Tobias Account: http://cl.ly/image/2R2Q1q3r1c0o

Profile Tobias, via Tobias Account: http://cl.ly/image/0u1B3S0q3K04

This problems exist since some versions, an update to version 5.1.2 did not fixed it.

1 answer

0 votes

Hi matthaeus,

Please check the following information.

  1. May I know did you upload avatar in png format? If yes, please remove it and convert to jpg format.
  2. Test to tick the "remember me" password ticky box when logging.
  3. Next, will be your browser and please try remove the browser cache.

Hope its help.

John

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