My Jira email login and my Slack email login are not the same. I get a message saying 'Mismatched Workspace' and I need to reauthorize from another workspace. None of the other workspaces I know have that app connected. I'm not sure what to do.
Hi @Armand Farr !
I understand you're having some trouble with the official Jira Cloud for Slack integration. The mismatched workspace error can happen when you're not signed in to the workspace you're trying to create the integration from in your browser. If you're a member of multiple Slack workspaces, it's possible to be signed in to many in the Slack client but only a subset in your browser.
When the Jira app sends an authorization request to your browser, Slack will show you the workspaces you're currently signed into in the browser.
Here's what I'd recommend:
Let me know if you're still stuck! Happy to help :)
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