Minimum Synchronise Period In Fisheye

Hi There,

I'm new to Fisheye. I have created a set of users in Jira. I need them to be updated in Fisheye as soon as I create them in the Jira instance. In Fisheye Jira/Crowd Authentication settings the SYNCHRONISE PERIOD is 1 hour. What is the minimum synchronise period that can be given??? Will it accept minutes such as 5 minutes instead of 1 hour?

Thanks In Advance,

Goutham...!!!

3 answers

1 accepted

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Hi Goutham,

Yes, its possible to use the value '5 minute'

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As the previous two answers have said, yes it will. Just be aware that it uses slightly more resource to keep checking. You could set it at 5 mins to push an event through, then back to 1 hour later.

Also, if you set Fisheye to auto create users, then you need to check who has the licences. FE licences are a lot more expensive (per user) than Jira and you don't want to just give them away to the wrong users. A typical setup will restrict FE users to developers and Jira open to everyone.

You could also setup FE to be open to everyone without creating accounts

https://confluence.atlassian.com/display/FISHEYE/Configuring+anonymous+access

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Hi Goutham,

You can set the synchronisation interval to whatever you want, but if you set the "Auto-add" option to "Create a FishEye user on successful login", then Fisheye will check with JIRA if a user with the supplied username exists for each login attempt.

That is, users will be automatically added to Fisheye even if there hasn't been a synchronisation since they were added to JIRA.

I would recommend against setting a shorter synchronisation period as it has been known to cause performance issues, especially for large userbases.

Kind Regards,
Richard Stephens

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