Migration path from JIRA ondemand to JIRA download

Today we tried to import issue data from our JIRA ondemand to JIRA 5.1.1 installation. The data was created by the export function in JIRA ondemand, the handling was done as described in the JIRA documentation (https://confluence.atlassian.com/display/JIRA/Restoring+Data).

Unfortunately we get an error message after starting the xml import process: "This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '772', but the supplied backup file was for build number '801'."

Any idea what we can do?

Thanks & best regards,


3 answers

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With this manual we could import our ondemand backup (v801) into the hosted version (v772). Now checking if everything is running smooth, but first look was pretty good...


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Hi Han-Hermann,

We are currently tracking this as a bug here: https://jira.atlassian.com/browse/JRA-28999

In order to fix this for you, kindly raise a support ticket at https://support.atlassian.com for us to perform the cleanup for you. :)



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Thomas Schlegel Community Champion Aug 02, 2012

Hi Hans-Hermann,

a similar question was asked here: https://answers.atlassian.com/questions/67914/how-could-i-import-data-into-the-older-jira-version



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