Migration from OnDemand to on-premise

What are the steps to migrate OnDemand to on-premise servers? Is it fully supported?

What about users, is there any mechanism that will allow to map existing users to AD users (considering LDAP integration)?

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In order to migrate your OnDemand instances, you are required to use the most recent versions of JIRA and/or Confluence.
The most recent JIRA version can be found here.
The most recent Confluence version can be found here.

Please bear in mind, that neither of these 2 versions are officially supported. Since you are required to use these versions when migrating from OnDemand, you can expect to receive support on these, but as soon as a newer supported version is being released, you are required to upgrade in order to be eligible for support.

As for migrating users between user directories, please have a look at this page.

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