Migration from Hosted Jira v2.3.1 to Jira OnDemand


We have a hosted Jira which very old (v2.3.1) How do we estimate the work involved in migrating it to OnDemand? E.g. is there a check list of things that need to be done?

Thanks beforehand!

1 answer

1 accepted

To go from 2.3.1 you are talking at least 2 upgrades. You can't go straight there. I would talk to the support folks to find out if they will do that or you have to before hand.

You are talking having to go from 2.3 to 2.7. Then 2.7 to 3.1 (if I remember correctly). From there you should be able to go from 3.1 to 5.2 but you'll need to check and see what the OnDemand instance will be running.

If you are using AD/LDAP auth, there are SIGNIFICANT changes that will complicate the upgrade and you'll want to spend a good amount of time testing by having actual users test.

Significant changes to plugins, but that may or may not impact you. Some folks have kept their environments pretty vanilla, others not so much. If you are in the latter camp, some set of plugins will likely have gone away and you'll either have to be ok losing the functionality or roll your own.

You'll want to do a dry run on things. There are a lot of changes, depending on your data set, configuration and usage, it may be worth your time to do several dry runs and see.

It will be a new system for most users because things will be very very different.

A dry run will give you a sense of actual time to perform the upgrade. Plan your support around that time. More dry runs will give you more accuracy in timing.

Thank you for your answer

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot