Migrating jira users from JIRA Delegated Authentication Directory to JIRA Internal Directo

Sujata November 7, 2017

We are using JIRA 5.2.11 application.

Currently login authentication is done by  'JIRA Delegated Authentication Directory  '  i.e.  organisation active directory .

Now We want to migrate users from JIRA Delegated Authentication Directory  to JIRA Internal Directory.

Accordingly I have used 'Migrate users from one directory to another' feature . We have successfully completed the task but when user tried to login with JIRA it fails.

Also in database the cwd_user table is showing updated directory_id for each user.

Kindly assist on this.

 

 

3 answers

0 votes
Toli An November 7, 2017

incorrect password or what is the problem?
Is there error in application log when user login?

Sujata November 7, 2017

Nothing is generated in log but on UI while login it throws the error,

'Sorry, your username and password are incorrect - please try again.'

Toli An November 8, 2017

is the same error after changing password?

Sujata November 8, 2017

Do we need to change passwords? we didn't tried to change password.

Sujata November 8, 2017

Let me ask you more clearly,

after this directory migration activity every user is linked with 'JIRA Internal Directory ', now as JIRA Admin do we need to reset users password explicitly in JIRA?

Toli An November 8, 2017

I think, you have to set password for all migrated users in JIRA,
JIRA Delegated Authentication Directory does not contain passwords. 

Sujata November 8, 2017

ok.thanks.

Sujata November 8, 2017

One more thing just wanted to know, does JIRA 5.2 supports JIRA internal Directory with LDAP authentication.

If yes, then how to implement it.

Sreenivasaraju P
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November 8, 2017
Sujata November 8, 2017

Thanks.

0 votes
Sujata November 7, 2017

Yes.  The order is like,

Position 1-  JIRA Internal Directory  Internal  - New

Position 2-  JIRA Delegated Authentication Directory  - Old

 

Thanks,

Sujata

0 votes
Toli An November 7, 2017

Is order of directory correct in directory list?
Your new directory should by above of old.

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