Migrate data from JIRA to Salesforce

Hi All,

We are using a new tool for our project managment and want to restore all data from JIRA to salesforce. We have huge amount of data in JIRA 193224 (Including subtask) or 30082(Standard issues)

Could anyone suggest the approach for data migration from JIRA admin point of view? The new tool is not setup.

1 answer

0 vote

There's not a lot we can tell you. The data migration you need will be defined by the capabilities and limitations of each system on each end of the process

Although I'm not even clear whether you're saying you're replacing Jira with another system, or replacing that system with Jira. Could you start with that?

Although, there's no way to replace Jira with Salesforce really. The systems do very different things, so unless your usage of Jira was exclusively as a CRM, Salesforce is going to lose most of your information because it's absolutely not an issue tracker.

Thanks for looking into this query Nic.

We are moving from JIRA to Our new tool saleforce. I being JIRA admin needs assistance if moving all the data from our current JIRA instance to Saleforce. We will start setting up our in new tool soon however data migration would be the most critical step and we dont want to losse and data while we migrate from JIRA to Salesforce.

I know about salesforce connector plugin for JIRA however it costs 10$/10 users and we have thousands of user so we are not comfortable in buying that plugin.

https://marketplace.atlassian.com/plugins/net.customware.plugins.connector.salesforce.salesforce-connector-plugin

So, again...

There's no way to replace Jira with Salesforce really. The systems do very different things, so unless your usage of Jira was exclusively as a CRM, Salesforce is going to lose most of your information because it's absolutely not an issue tracker

You are going to need to analyse your usage of Jira and map out the bits that do make sense to import into Salesforce. Then think about how Salesforce can import that data. Once you know what you want to pull in and how Salesforce is going to do it, then you can start working out how to get the Jira data out, reformatted into an importable format and how much of it you'lre going to drop.

You'll note that almost all those pieces of work depend on you - you'll need to work out Salesforce mappings for your desired data, what you're going to import from your Jira data, probably look through all the docs on how to import stuff into Salesforce - the only bit we can really help you with is getting the data out of Jira in a format that you can manipulate into a shape that Salesforce can understand (although, you are going to be losing a lot of data unless Jira really is just being used for CRM)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,233 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot