Migrate JIRA users to GoogleApps

IgorP August 22, 2013

Hi there,

We want to integrate our JIRA OnDemand instance with GoogleApps. The SSO itself works fine - i'm able to login with my googleapps account. How should one migrate existing accounts with all associated tasks to googleapps accounts?

3 answers

1 vote
Felipe Cuozzo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2013

Igor,

The external user will be converted into a GoogleApps user if it's username matches during the Google login, so:

1. Create a user in your GoogleApps domain named: developer@<your-google-apps-domain>

2. Login into OnDemand using the Google Login option using the "developer" Google credentials.

3. If the email in OnDemand doesn't match you will be asked to provide the user password in OnDemand so we can ensure you are the legitimate owner of that user in OnDemand.

This should change the user type to be GoogleApps.

I do not recommend using a shared account amongst several individuals as it defeats the purpose of security of your information and tracebility.

0 votes
IgorP August 22, 2013

I searched the docs, but didn't found any solution. I'll try to rephrase:

i have the existing user "developer", user type: external user. Can i change its user type to google user?

0 votes
RambanamP
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 22, 2013

Suggest an answer

Log in or Sign up to answer