Merging/Migrating User between User Directories

I have a problem with a JIRA-User after adding our Active Directory to the user directories in JIRA (6.1.3).

This guy got an account in the JIRA Internal Directory like this: lastname,firstname (notice the comma instead of a full stop), but our name convention for the AD is lastname.firstname. So after adding the AD I want to merge/migrate the comma-account to the new one, or at least rename it to match (which isn't possible as it is, since the full stop-account already exists.)

The goal should be that he logs in as lastname.firstname and still got all the issues and what else that he created with the other account.

1 answer

1 accepted

You can use of the Script Runner's built-in scripts - "Rename a user ID" -

This script has two modes - rename and merge, so it should do the job.

That worked! Thank you.

The script successfully did its job, but now I got a lot of load on the system. Is that to be expected?

This might be due to indexing. I think it was mentioned in the documentation of this script.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

229 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you