Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Merge Users JIRA Internal Directory to Internal AD

Ryan Lane I'm New Here Mar 05, 2021

We initially started using JIRA using the JIRA internal directory but moved over to Internal AD. We now have a set of duplicate accounts with different usernames (JIRA directory is using full e-mail address as the username while internal AD is using their network login which differs) 

Would it be possible to merge the JIRA internal directory accounts with the AD so just the AD users are left? Or would the only option be to completely remove the JIRA internal directory accounts?

1 answer

1 accepted

0 votes
Answer accepted
Ivan Lima Community Leader Mar 06, 2021

Hi Ryan,

It's possible, but not trivial. Since merging users is not currently supported, you will find some workarounds. It seems you're looking to merge the users because there is content ownership associate with both usernames. If your issue is duplicity only, and one of the users created no content, I'd say the path would be more straightforward by renaming the users, syncing and reordering your directories.

Have a look at the article How to merge two users' content ownership and permissions in Jira. This should shed some light on what you're looking for. Please, first backup your system and perform this in a test environment.

Cheers.

Ryan Lane I'm New Here Mar 08, 2021

Thanks Ivan, both options look promising. Appreciate your input.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you