I'm trying to turn mentions off in JIRA v6.1. the knowledge database only suggests how to do this for confluence here: https://confluence.atlassian.com/display/AOD/Using+Mentionssadly it doesn't seem to work the same way for JIRA.
To be honest I don't remind if it's possible to achieve by the UI.
However, you can curn this off by removing the render script directly on the xml file:
1. Shut down JIRA.
2. Navigate to $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/ and open the file system-renderercomponentfactories-plugin.xml.
3. Search the following entrie:
<renderer-component-factory key="citationphraserenderer" name="Citation Phrase Renderer Component Factory" i18n-name-key="admin.renderer.component.factories.plugin.citationphraserenderer.name" class="com.atlassian.jira.plugin.renderercomponent.PhraseRendererComponentFactory" > <order>170</order> <param name="phrase">citation</param> </renderer-component-factory>
4. Copy to another file as a backup, and then delete the entire entry
5. Start JIRA.
Following this procedure, JIRA should not render mentions anymore.
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