Mentions not working in custom field

I have a multi line text field set up with a wiki renderer. Wiki markup is working correctly for this field, but user mentions with @ symbol and autocompletion are not working. I can utilize mentions in the description field on the same screen successfully. Is there a configuration setting that I may be missing to get mentions to work? This is definitely functionality that I would like to have in this field.

1 answer

1 accepted

0 vote
Pedro Cora Atlassian Team Jul 31, 2014

Daren,

Mentions only work in the description and comments field.

See https://confluence.atlassian.com/display/JIRA/Emailing+an+Issue#EmailinganIssue-mentionsfor details ;)

Pedro,

Thanks for the clarification.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,296 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot