I also work for Gramercy Tech. Here is the log that we are getting.
3201 2015-11-16 17:55:52,138 ERROR [http-nio-7990-exec-7] @1C8BAPVx1075x32831x0 1h57xk4 67.244.86.216,127.0.0.1 "POST /j_stash_security_check HTTP/1.0" c.a.c.m.a.ApplicationServiceGeneric Directory 'JIRA User Directory' is not functional during authentication of 'quadr 3201 os'. Skipped.
3202 2015-11-16 17:55:52,154 WARN [http-nio-7990-exec-7] @1C8BAPVx1075x32831x0 1h57xk4 67.244.86.216,127.0.0.1 "POST /j_stash_security_check HTTP/1.0" c.a.s.i.s.s.PluginAuthenticationProvider Could not authenticate quadros; authentication by com.atlassian.stash.stash- 3202 authentication:crowdHttpAuthHandler failed
3203 com.atlassian.stash.user.AuthenticationSystemException: The remote authentication server is not available. Please try again later.
3204 at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:113) ~[stash-service-impl-3.8.0.jar:na]
3205 at com.atlassian.stash.internal.user.DefaultUserService.authenticate(DefaultUserService.java:107) ~[stash-service-impl-3.8.0.jar:na]
3206 at com.atlassian.stash.internal.auth.EmbeddedCrowdHttpAuthenticationHandler.authenticate(EmbeddedCrowdHttpAuthenticationHandler.java:40) ~[stash-service-impl-3.8.0.jar:na]
3207 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:97) ~[PluginAuthenticationProvider$1.class:na]
3208 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:94) ~[PluginAuthenticationProvider$1.class:na]
3209 at com.atlassian.stash.internal.auth.DefaultCaptchaService.authenticateWithCaptcha(DefaultCaptchaService.java:71) ~[stash-service-impl-3.8.0.jar:na]
3210 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.attemptAuthentication(PluginAuthenticationProvider.java:114) [PluginAuthenticationProvider.class:na]
3211 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.authenticate(PluginAuthenticationProvider.java:61) [PluginAuthenticationProvider.class:na]
3212 at com.atlassian.stash.internal.spring.security.StashAuthenticationFilter.doFilter(StashAuthenticationFilter.java:97) [StashAuthenticationFilter.class:na]
3213 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:111) [BeforeLoginPluginAuthenticationFilter.class:na]
3214 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:77) [BeforeLoginPluginAuthenticationFilter.class:na]
3215 at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) [atlassian-trusted-apps-core-3.0.8.jar:na]
3216 at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [atlassian-oauth-service-provider-plugin-1.9.10_1421698664000.jar:na]
3217 at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:32) [analytics-client-3.65_1427081260000.jar:na]
3218 at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [analytics-client-3.65_1427081260000.jar:na]
3219 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:89) [BeforeLoginPluginAuthenticationFilter.class:na]
3220 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75) [BeforeLoginPluginAuthenticationFilter.class:na]
3221 at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:85) [stash-service-impl-3.8.0.jar:na]
3222 at com.atlassian.stash.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38) [ConfigurableWebFilter.class:na]
3223 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_40]
3224 at java.lang.Thread.run(Thread.java:745) [na:1.8.0_40]
3225 ... 182 frames trimmed
3226 Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException: null
3227 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:915) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3228 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:80) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3229 at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:98) ~[stash-service-impl-3.8.0.jar:na]
3230 ... 21 common frames omitted
3231 Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. Go to JIRA home
3232 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:639) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3233 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:485) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3234 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateUser(RestCrowdClient.java:139) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3235 at com.atlassian.crowd.directory.RemoteCrowdDirectory.authenticate(RemoteCrowdDirectory.java:194) ~[crowd-remote-2.8.2-m3-stash1.jar:na]
3236 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndUpdateInternalUser(DbCachingRemoteDirectory.java:295) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3237 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:200) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3238 at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:283) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3239 at com.atlassian.stash.internal.crowd.CustomizedDirectoryManager.authenticateUser(CustomizedDirectoryManager.java:53) ~[stash-service-impl-3.8.0.jar:na]
3240 at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:192) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3241 at com.atlassian.stash.internal.crowd.CustomizedApplicationService.authenticateUser(CustomizedApplicationService.java:46) ~[stash-service-impl-3.8.0.jar:na]
3242 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:68) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3243 ... 22 common frames omitted
...skipping...
3187 ... 21 common frames omitted
3188 Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. Go to JIRA home
3189 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:639) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3190 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:485) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3191 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateUser(RestCrowdClient.java:139) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3192 at com.atlassian.crowd.directory.RemoteCrowdDirectory.authenticate(RemoteCrowdDirectory.java:194) ~[crowd-remote-2.8.2-m3-stash1.jar:na]
3193 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndUpdateInternalUser(DbCachingRemoteDirectory.java:295) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3194 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:200) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3195 at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:283) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3196 at com.atlassian.stash.internal.crowd.CustomizedDirectoryManager.authenticateUser(CustomizedDirectoryManager.java:53) ~[stash-service-impl-3.8.0.jar:na]
3197 at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:192) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3198 at com.atlassian.stash.internal.crowd.CustomizedApplicationService.authenticateUser(CustomizedApplicationService.java:46) ~[stash-service-impl-3.8.0.jar:na]
3199 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:68) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3200 ... 22 common frames omitted
3201 2015-11-16 17:55:52,138 ERROR [http-nio-7990-exec-7] @1C8BAPVx1075x32831x0 1h57xk4 67.244.86.216,127.0.0.1 "POST /j_stash_security_check HTTP/1.0" c.a.c.m.a.ApplicationServiceGeneric Directory 'JIRA User Directory' is not functional during authentication of 'quadr 3201 os'. Skipped.
3202 2015-11-16 17:55:52,154 WARN [http-nio-7990-exec-7] @1C8BAPVx1075x32831x0 1h57xk4 67.244.86.216,127.0.0.1 "POST /j_stash_security_check HTTP/1.0" c.a.s.i.s.s.PluginAuthenticationProvider Could not authenticate quadros; authentication by com.atlassian.stash.stash- 3202 authentication:crowdHttpAuthHandler failed
3203 com.atlassian.stash.user.AuthenticationSystemException: The remote authentication server is not available. Please try again later.
3204 at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:113) ~[stash-service-impl-3.8.0.jar:na]
3205 at com.atlassian.stash.internal.user.DefaultUserService.authenticate(DefaultUserService.java:107) ~[stash-service-impl-3.8.0.jar:na]
3206 at com.atlassian.stash.internal.auth.EmbeddedCrowdHttpAuthenticationHandler.authenticate(EmbeddedCrowdHttpAuthenticationHandler.java:40) ~[stash-service-impl-3.8.0.jar:na]
3207 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:97) ~[PluginAuthenticationProvider$1.class:na]
3208 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:94) ~[PluginAuthenticationProvider$1.class:na]
3209 at com.atlassian.stash.internal.auth.DefaultCaptchaService.authenticateWithCaptcha(DefaultCaptchaService.java:71) ~[stash-service-impl-3.8.0.jar:na]
3210 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.attemptAuthentication(PluginAuthenticationProvider.java:114) [PluginAuthenticationProvider.class:na]
3211 at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.authenticate(PluginAuthenticationProvider.java:61) [PluginAuthenticationProvider.class:na]
3212 at com.atlassian.stash.internal.spring.security.StashAuthenticationFilter.doFilter(StashAuthenticationFilter.java:97) [StashAuthenticationFilter.class:na]
3213 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:111) [BeforeLoginPluginAuthenticationFilter.class:na]
3214 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:77) [BeforeLoginPluginAuthenticationFilter.class:na]
3215 at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) [atlassian-trusted-apps-core-3.0.8.jar:na]
3216 at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [atlassian-oauth-service-provider-plugin-1.9.10_1421698664000.jar:na]
3217 at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:32) [analytics-client-3.65_1427081260000.jar:na]
3218 at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [analytics-client-3.65_1427081260000.jar:na]
3219 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:89) [BeforeLoginPluginAuthenticationFilter.class:na]
3220 at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75) [BeforeLoginPluginAuthenticationFilter.class:na]
3221 at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:85) [stash-service-impl-3.8.0.jar:na]
3222 at com.atlassian.stash.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38) [ConfigurableWebFilter.class:na]
3223 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_40]
3224 at java.lang.Thread.run(Thread.java:745) [na:1.8.0_40]
3225 ... 182 frames trimmed
3226 Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException: null
3227 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:915) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3228 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:80) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3229 at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:98) ~[stash-service-impl-3.8.0.jar:na]
3230 ... 21 common frames omitted
3231 Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. Go to JIRA home
3232 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:639) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3233 at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:485) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3234 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateUser(RestCrowdClient.java:139) ~[crowd-integration-client-rest-2.8.2-m3-stash1.jar:na]
3235 at com.atlassian.crowd.directory.RemoteCrowdDirectory.authenticate(RemoteCrowdDirectory.java:194) ~[crowd-remote-2.8.2-m3-stash1.jar:na]
3236 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndUpdateInternalUser(DbCachingRemoteDirectory.java:295) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3237 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:200) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3238 at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:283) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3239 at com.atlassian.stash.internal.crowd.CustomizedDirectoryManager.authenticateUser(CustomizedDirectoryManager.java:53) ~[stash-service-impl-3.8.0.jar:na]
3240 at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:192) ~[crowd-core-2.8.2-m3-stash1.jar:na]
3241 at com.atlassian.stash.internal.crowd.CustomizedApplicationService.authenticateUser(CustomizedApplicationService.java:46) ~[stash-service-impl-3.8.0.jar:na]
3242 at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:68) ~[embedded-crowd-core-2.8.2-m3-stash1.jar:na]
3243 ... 22 common frames omitted
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