We have a requirement to use JIRA to store and manage requests for a confidential system.
how can we set up a project and then secure it from all but nominated people to access and maintain?
the overall JIRA admin would not be one of these people.
No - if you have two Jira instances (sounds like you do, if you need to protect HR stuff from your main Jira admins), then you need two licences. Of course, if your HR department is small, a $10 license for a handful of users is not a huge expense...
Atlassian are looking at bulk/site licenses as well, so in the future, that problem might go away.
Yes, Nic is right - you would need an additional license (for the number of users using it - so in your scenario, likely under 10).
If HR, and don't have the IT ops admin skills to do this easy (and ongoing support), can offer you a direct managed hosted option that is turnkey - up and running fast, backed up, upgrades included - and all secure for you.
ellen at appfusions dot com if want quote or to discuss more.
Thanks Nic & Ellen
The HR dept that would be using this is small in itself (5-10 users) but they potentially deal with the whole UK organisation, to whom they would be wanting to assign issues. so anywhere upwards of 500-600 users!
I think we'll try and get them their own instance and then I can hand over the reins to their IT guy.
If they are not keen on this solution, then the hosted option could be a runner.
Cheers for the prompt and informative replies..
Simple at first - create a permission scheme that only allow people in a certain group or role to browse the project.
However, your comment about the Jira admin won't work. You can exclude the Jira admin, but they will ALWAYS have the ability to put themselves into a role or group that allows them access.
There is no getting around the fact that you have to trust the administrators of any system you run.
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