Make sure some work is logged before allowing a transition

We are using Jira Agile in the cloud. When I set the Time Spent field as required during the transition (using a validator) from in Progress to Testing it will not allow my users to move a ticket to Testing even though some work has been logged on the ticket. I THINK it is because the Log Work field is entered on a different screen from the screen where they change the status. However for our scenario I don't really care if they enter Time Spent EVERY time they move from the In Progress status to the Testing status. Just that SOME work has been logged at some point on this ticket before it can be put into testing (it can move from in progress to testing and back to in progress multiple times if the issue doesn't pass testing the first time). 

How can I validate that some work has been logged on a ticket before moving into a specific status/transition?

1 answer

Hi Jann,

we use the add-on JIRA Misc Workflow Extensions to check if some work has been logged at some point (JIRA Server). This add-on offers a validator "Field is required" and we choose the field "Sum Time Spent".


One additional remark: Unfortunately, it only recognizes work that has been logged before the transition (same applies to validator from JSU). This is a behaviour I stumbled upon some time back ( ) and finally had to use a workaround (Use validator and tell user to "cancel transition and first log work").

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,082 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you