Make a field required ONLY when Closing/Resolving the issue

[Dinny]

In the documentation for Jira it says:

Please note:

• Fields that are hidden cannot be set to required.
• If you make a fieldRequired, ensure that the field is present on yourCreate Issue screen(s).
  • Note that you can have different field configurations for different projects and issue types (seeAssociating field behavior with Issue Types), so you need to ensure that allRequiredfields are present on theCreate Issuescreens for all associated projects and issue types (seeAssociating screens with Projects and Issue Types).
  • Be aware that there is a feature request (JRA-5783) to make a field required for only one transition. If you are interested, please watch that issue for status updates

Does this mean that we cannot make a field requierd to fill in when only we close or resolve the issue? We do not want this field to be mandatory when we create an issue in that project.

[Nic Brough -Adaptavist- · Accepted solution]

Correct. Jira's mandatory fields are mandatory throughout the lifecycle of an issue.

One of the very earliest plugins I've ever seen was written to provide a "validator" that fixes this problem. You put a validator on a transition to check that certain things are done before allowing the transition to run. You can probably guess that the plugin I saw was "check that a field has been filled in".

There are several implementations of this. I tend to use the one in the Jira Suite Utilities

[Dinny]

Thanks for the tip!

I will absolutely try this on :)

[Dinny]

Unfortunately this does not seem to work for us :/

Even though we have added the Validator that as the Requiered field, it does not seem to be requiered at all.

[Dinny]

Never mind, found one "Close Issue" step in the workflow that didnt have that validator :)

[Tara Asch]

How can I find out the status of this: (I don't want to use a validator)

• Be aware that there is a feature request (JRA-5783) to make a field required for only one transition. If you are interested, please watch that issue for status updates.

[Nic Brough -Adaptavist-]

Why don't you want to use the one method that is explicitly designed for handling this case?