Make a Select List Mandatory

I have created a custom field of type ‘select list’ and what to force users to select one of the options in the list.

However, as it defaults to “None” and this is a value it will allow the user to save the issue, however, I do not what then to be able to save this as None. I want the user to be prompted to make a decision on what field they should use. Hence making any of the other options in the list mandatory is not an option either.

Can this be done?

I have tried by configuring the field and also look to see if I can do it via the workflow. But no luck.

I welcome ideas.

1 answer

1 accepted

0 votes

Go into the "field configuration" for the project and issue type, find the field and set the mandatory flag there.

You are muddling up "mandatory" with "default" as well. "None" is the default for a field - just the selected line when the user gets to to enter the field. "None" represents "no data", it's not actually an option. If you make a field mandatory using the standard method ( with the field configuration), you will still be offered "none", but if the user tries to commit the change, they will be told they can't leave the field empty. You can also set a default option for the field when you're in the list of options, but the default/none setting has nothing to do with the field being mandatory.

Thanks,

I thought that None was going to be a value but looks to be working.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,833 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot