Make Jira tickets from google email?

Greg Wallace November 22, 2021

Hi. I there a way to convert google emails to Jira tickets without using an add-on? Using an add-on is fine I just want to save money.

1 answer

1 accepted

1 vote
Answer accepted
Tom Lister
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 22, 2021

Hi Greg

You can add your own incoming email handler by going to Jira Administration/System/Mail/Incoming Email

Add an Email Server to connect 

Then add an Email Handler to perform actions. The in-built action are create or update a ticket in a defined project.

see more details here


Greg Wallace November 22, 2021

AWESOME!!!! Thank you!

Suggest an answer

Log in or Sign up to answer