Mail notifications

hi again,
i did the following steps described here https://confluence.atlassian.com/display/JIRA052/Creating+a+Notification+Scheme
to associate the default notification shéme with a project
but i don't recieve any notifcation by mail
is there any other tuto in the official documentation that can help
or if it's short to describe can anyone provide me the steps to do this ( PS : only if it's short i don't want to bother )

thanks,

1 answer

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Accepted answer

Hi again Hanae, :)

Since you do not receive notification by email, then first thing that I would like to check is that may I know if you have setup the SMTP mail server? The related documentation should be the following:
- https://confluence.atlassian.com/display/JIRA/Configuring+JIRA's+SMTP+Mail+Server+to+Send+Notifications

If the SMTP mail server has been properly configured and that you can send a test email, then probably you can go to your User Profile (in the dashboard, you can see your full name on the right top of the screen, click on your name), and check the My Changes setting. If it is set to "Do not notify me", then can you kindly try to change it to "Notify Me", and see if it helps?

Cheers.

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