Mail notifications in jira

Hi, 

    How can i receive mail notification when an issue is assigned to a specific queue, in  Servicedesk. how can i add users who can receive notifications

thank you.

1 answer

0 votes

Have a look at the "notification scheme" for the project.

other than that , can i get the notification if a issue is assigned to queue ( groups(agents,finance users)). if i am a member of the group.

You get notified according to the notification scheme.

Queues do not have issues assigned to them, they select sets of issues based on queries, so there is no "assign to queue" to base a notification on.

so is there a way all the members of a group should be notified when an issue is assigned to the specified group , have tried in notification schemas no luck there.

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