Mail configuration

i'm configuring the mail notification system

but when i test the connexion the following exception is showed :

  • AuthenticationFailedException: 535 5.7.3 Authentication unsuccessfu

can somebody tell me whta this error means ? thanks

2 answers

0 votes

Hi Hanae,

Can you check on the username and password for the mail server?

0 votes

Username/password is the usual culprit for this message. Some mail servers also check the source as well and return this message if they don't like the source (for example, the user called "Jira" can only connect from the server called jiraserver). Check the username/password first though.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,764 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you