Made a change to service desk, now customer portal request type is set to "none". Please help!

Customer portal request type used to be set to the appropriate setting, now it is set to type none. I have made a ton of changes, so I'm not sure which change and where did it? 

I tried to create separate screens and fields for each request type, so I think that's the problem but I'm not 100%.


Any help is appreciated. 

1 answer

Fixed my own issue. I had to modify the way screens, screen schemes, issues screen schemes, et al interacted. Im happy to help anyone in the future should they encounter this issue. 

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