i have JIRA on-demand and on my Mac, i am not able to use attach screenshot feature. it hangs! i read a few posts but no luck! one said to enable Java 6!!! there must be a solution as i am not alone on this.
i am using Java 7 update 45.
Could you please tell me which browser you are using(ie browser name and bit). Did you followed the steps to capture the screen shots in Mac given by atlassian.
The default way to make OSX screenshot is by pressing "Shift"+"Command"+3/4 to snapshot the whole screen or any selected area. Besides, you can use this Free Screenshot Capture, which features as screenshot taking, images editing, uploading and sharing. You can give it a try!
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