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Lost admin rights

Mike Shoukry1
Mike Shoukry August 11, 2014

When i logged into jira, i noticed i lost my admin rights. anyone had the same issue

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 11, 2014

If you have lost your admin rights on a Cloud/OnDemand Jira, then one of your administrators has removed it. Start by talking to your other admins.

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Mike Shoukry1
Mike Shoukry August 11, 2014

i have the ondemand version of jIRA. SPORTS195 account. your link did not help.

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Mike Shoukry1
Mike Shoukry August 11, 2014

my email is: mike.shoukry@sport195.com

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Mike Shoukry1
Mike Shoukry August 11, 2014

can u take a look at the logs and see who removed me as admin? also, was there a recent JIRA upgrade/build over the weekend that might of caused my admin rights to be lost?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 11, 2014
No, we are not OnDemand support, we are end users like you. If you can't find your admin, then you will need to contact support to get yourself back in.
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Bruna Griebeler
Bruna Griebeler
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August 11, 2014

Hello Mike,

If you running a standalone Jira, I recommend you to take a look here so you'll be able to restore your admin rights: Retrieving the JIRA Administrator

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