Lost URL access after upgrade from Jira 6.3 to 7.0

Judy Schneider September 13, 2016

My Atlassian environment is composed of two servers. One is a production server with Crowd, Confluence and Jira, plus an Apache proxy server to give each one a URL. The other server has a test instance of Jira.  Last night I upgraded the test instance from 6.3 to 7.0.0.  Now the test instance is no longer available through the proxy server.  I can access it from anywhere in the network at servername:8080, but not at its previous URL of myurl.com/jiratest.  There I just meet Jira's "dead link" page.  Going to myurl.com/jiratest/secure/Dashboard.jspa gives me a sort of weird half-page, or I just get a 404 error in Internet Explorer.  So the actual proxy redirection seems to be working on some level, but there's clearly something wrong.

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Everything else seems to work fine, including authentication through the production Crowd instance.  Can anyone offer me some advice?

 

2 answers

1 vote
noamdah
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September 13, 2016

Upgrading your JIRA instance also upgrades your tomcat so any configuration you had there are gone.

Change the current server.xml:

 

<Service name="Catalina">
        <Connector port="8080"
                   maxThreads="150"
                   minSpareThreads="25"
                   connectionTimeout="20000"

                   enableLookups="false"
                   maxHttpHeaderSize="8192"
                   protocol="HTTP/1.1"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   acceptCount="100"
                   disableUploadTimeout="true"
                   proxyName="myurl.com"
                   proxyPort="80"
                   scheme="http"/>

 

 

 

<Engine name="Catalina" defaultHost="localhost">

            <Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

                <Context path="/jiratest" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">

0 votes
amit raj September 13, 2016

copy server.xml from old instance to new installation dir and restart JIRA. take a back up of files.

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