Long error messages in email updates

Have been getting long error messages in email updates whenever someone updates a task. 

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getIssueTypeIconUrl' in class com.atlassian.jira.mail.util.MailAttachmentsManagerImpl threw exception java.lang.IllegalArgumentException: The resource path [http://rbsolutions.us/images/emailicon.jpg] is not valid at templates/email/macros.vm[line 324, column 69] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212) at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at

....etc

 

Please advise? Thanks

1 answer

0 vote

The url for the icon is not responding when JIRA tries to use it.  Go to Admin -> Issue Types and change the url for the icon to a valid one that JIRA can read, or upload a valid icon

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

158 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you