Login to JIRA and Confluence w/ Crowd SSO not possible


When I activate Crowd SSO in JIRA and Confluence I'm no longer able to login to JIRA and Confluence. I created the crowd directory in each of the applications and w/o SSO login works like a charm.

For Stash everything works fine with Crowd SSO, too.

I already checked for the cookie domain, with I set manually to according the documentation. But I have no idea were to search. I also configured my web-server (used as reverse-proxy and ssl-gateway) as trusted proxy, I checked that all the relevant IP-addresses are configured in all the applications, I checked the groups who are allowed do logon to the applications.


1 answer

This widget could not be displayed.

Hi Daniel,

Have you tried to use SSO without your proxy and SSL already to confirm if that is not affecting the SSO connection?

You may need to bypass/redirect/authenticate something else that you aren't right now.

Your logs probably have a lead on what may be causing the problem here.

If you want Atlassian to help checking the logs, you can create a support ticket with us at http://support.atlassian.com


Does SSO work so differently for Stash? I use the same Apache rewrite rules for them as for JIRA and Confluence, and when I login in Stash I'm logged in in Crowd, too. Just as excpected.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 8 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

21 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you