Login problems after restoring data from 3.13 to 4.4.5


I am about to migrate a JIRA 3.13 installation to 5.X. As I far as I can understand, I have to go via 4.X in order to accomplish that?

I'have succesfully imported my XML-backup during the installation of 4.4, no errors were reported. But I am unable to login. All my users are in the (brand new) postgresql database.

The old implentation was using LDAP. I do not have the LDAP server available in my test lab, is there any way I can get around this?

This is what i get from the atlassian-jira-security.log:

2012-11-29 14:16:44,377 http-9090-5 anonymous 856x31x1 7nc8as /login.jsp login : 'larserik' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2012-11-29 14:16:44,409 http-9090-5 anonymous 856x31x1 7nc8as /login.jsp The user 'larserik' has FAILED authentication.  Failure count equals 20

1 answer

0 votes
Yilin Mo Atlassian Team Nov 28, 2012

It seems that user membership data is not getting migrate, may be you can review the page about https://confluence.atlassian.com/display/JIRA044/Migrating+JIRA+to+Another+Server, probably need to add the osuser.xml in the right place then restore the backup again.

Cheers :)

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