Locked home directory but Terminal says "No such file or directory"?

Trying to reboot JIRA from our Mac server, it keeps coming up with a "locked home directory" error. When we try to remove it with the rm .jira-home.lock command suggested on the FAQ page, Terminal says that "no such file or directory" exists. What's going on and what can we do?

2 answers

0 votes

My best guess is that you've entered a different default home directory to the standard/default one mentioned in the documentation. You'll need to find the home directory and clear the lock file out.

Thanks, Nic! Any advice on how I could find out what the existing home directory is named?

As you can't start Jira, no, because you can't get to any of the screens that would get you a hint.

You'll need to read the logs for the application. They should be somewhere around the startup/stop scripts that you're running, but I can't guarantee that! You may have to resort to a full file system search!

The definition of the home directory is in a file in the {jira-install}/atlassian-jira/WEB-INF/classes folder. The file name has chanaged depending on your jira version.

What version are you running?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,761 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you