Hi friends,

I have installed the local host by sdk-installer-4.2.9. Last few days it is works fine and Day before yesterday, i installed the cofluence.Both of them works fine but today JIRA does not connect in the local host:8080 and confluence works fine in local host:8090.When i am trying to connect it is show the following issue.How can i recover from that please provide the solution to me.

Thanks in advance,

Karthik A.

5 answers

1 accepted

Accepted Answer
0 votes

could you check the port number in your <...>\Atlassian\JIRA\conf\server.xml file.

if still same, could you post log details.

2 votes

You need to read your log to find out what Jira is doing.

It's failed for a specific reason, but we can't possibly guess what it is, let alone fix it from "unable to connect". Could be anything from that information - bugs, memory issues, microscopic penguins chewing bits of your computer, dodgy plugins, overheating...

Have you tried turning it off and on again :-)

I mean, are both processes running?

Hi Jannu,

Can you please say where i can find the log details. Because the port numbers are same.

Thanks,

Karthik A

check for <...>\Atlassian\JIRA\logs\jira241212102044-stdout.2013-11-18 kind of file.

Hi friends,

Here i attached the log file please check and say how can i resolve the issue.

(log.txt)

Thanks,

Karthik A.

Try deleting the .osgi-plugins, bundled-plugins directory located under <JIRA_HOME>/plugins/ in order to re-extract the plugins on jira startup.

Also Jira is Locked can happen by different causes

See https://confluence.atlassian.com/display/JIRAKB/JIRA+is+Locked for more info.

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