Hi friends,

I have installed the local host by sdk-installer-4.2.9. Last few days it is works fine and Day before yesterday, i installed the cofluence.Both of them works fine but today JIRA does not connect in the local host:8080 and confluence works fine in local host:8090.When i am trying to connect it is show the following issue.How can i recover from that please provide the solution to me.

Thanks in advance,

Karthik A.

5 answers

1 accepted

0 votes
Accepted answer

could you check the port number in your <...>\Atlassian\JIRA\conf\server.xml file.

if still same, could you post log details.

2 votes

You need to read your log to find out what Jira is doing.

It's failed for a specific reason, but we can't possibly guess what it is, let alone fix it from "unable to connect". Could be anything from that information - bugs, memory issues, microscopic penguins chewing bits of your computer, dodgy plugins, overheating...

Have you tried turning it off and on again :-)

I mean, are both processes running?

Hi Jannu,

Can you please say where i can find the log details. Because the port numbers are same.


Karthik A

check for <...>\Atlassian\JIRA\logs\jira241212102044-stdout.2013-11-18 kind of file.

Hi friends,

Here i attached the log file please check and say how can i resolve the issue.



Karthik A.

Try deleting the .osgi-plugins, bundled-plugins directory located under <JIRA_HOME>/plugins/ in order to re-extract the plugins on jira startup.

Also Jira is Locked can happen by different causes

See https://confluence.atlassian.com/display/JIRAKB/JIRA+is+Locked for more info.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

864 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you