Edit:
This issue is being tracked here: JRA-34079

I'm having some trouble getting Jira OnDemand pages to load (as are others in our company) whereby pages are entirely white with the exception that some occasionally have a small feedback tab.

The last thing I remember doing was performing a reindexing.

Does anyone know what might be wrong or what the proper channel is for requesting support from Atlassian please?

1 answer

1 accepted

1 vote
Timothy Chin Community Champion Jul 28, 2013

You can create a support ticket with Atlassian @ support.atlassian.com.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot