For our application we need to get a list of all incoming emails associated with an issue, so I can extract basic information for each such as from, subject and body
How can we do this programmatically ?
If you are not on cloud, then you have to write a mail handler plugin. you can find tutorial here
We are, in fact, able to get some email fields when an issue receives an incoming email.
The happens on the "Issue Commented" event where we get the comment like this:
Comment comment = ComponentAccessor.getCommentManager().getComments(issueObject)
From there we can get the author, created time and the body of the email.
In addition we would like to get the from, to and subject fields but those are not available from the Comment object.
So my question is, what other Object can we look at to fetch those?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs