Linking to issues in another JIRA

We have one customer-managed JIRA with issues reported by the client, and one internal JIRA with translated issues as entered by us. These are set up with fully reciprocal links. How do I configure both ends to allow linking an issue in our JIRA to the original issue in their JIRA? Currently, I've configured everything as described in but I still cannot find any way to indicate I want to link to an issue in another project when editing an issue. I have admin permissions on both JIRAs, so likely this isn't a permission issue?

1 answer

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

575 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you