Link the issue Type with the first step to be Assigned to the issue


I have one JIRA workflow that is used by more than one issue type. I need to specify the first step to be linked with the newly created issue i.e. Issue Type 'A' should start the workflow from the begining and Issue Type 'B' should start from the third step in the workflow.


1 answer

1 accepted

1 vote

Can't be done. The workflows all have a single entry point.

Your options are:

1) To find something that will automatically transition B through to the third step (Before you get started on this though, bear in mind that this simply cannot be done as a post-function, only a listener or a very sneaky trick which is used by one clever plugin)

2) Have a different workflow for issue type B

I'd *strongly* recommend option 2.

Thanks so much Nic

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 13 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

36 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you