Link issue problem!

Hi All,

have you ever encountered this?

When we try to insert a link to an issue (More Actions -> Link -> Weblink) we cannot save! However the URL is correct!!

Can you please help?

We get the attached error message (you can see that the url is correct!)



3 answers

0 votes
Janet Albion Atlassian Team Mar 26, 2013

Hi Rumceisz,

From my test, it seems that the underscore in the URL cause it to throws the Invalid URL error message.

Hi Janet,

thanks for your hint!

Do you know any workaround here? We couldn't substitute the URL with IP:(

Thanks again!


0 votes
Janet Albion Atlassian Team Mar 27, 2013

I think you can rename the URL with something else in your internal DNS. This is because, as far as I know the underscore is not preferable in URL. I think the underscore in hostname is a no-no.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,009 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot