Link and sync

Laszlo Kremer
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August 15, 2012

Before starting to write a listener for it:

Have anyone met a plugin that keeps two linked ticket in sync, at least the basic fields, eg.: Summary, Description?

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Nic Brough -Adaptavist-
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August 15, 2012

Ugh, no, probably because it's a really BAD idea.

From a human perspective:

  • Human A creates issue ABC-123
  • Someone links it to XYZ-456
  • Human B amends XYZ-456
  • Your process *destroys* the information Human A entered onto ABC-123, which will annoy Human A, especially if Human B isn't in complete agreement with Human A.

From a computer/logical point of view

  • Why are you duplicating information, it should be stored once.
  • Why are you destroying information because some process thinks it's more important than another

Oh, and, how do you decide which information is more valid? In the case above, XYZ-456 could update the summary with "Kittens are cute", destroying ABC-123's "Page X in the system throws error 403 if you click link Y".

Laszlo Kremer
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January 10, 2013

Right.

What we needed back then: project A team helped to another team in project B. We were using Classic boards, and needed a placeholder in project B to indicate the work of the A guys. The basic idea was to clone and link but we decided to start using new boards for the A guys.

Anyway, thanks, your answer made me more confident that it was a weird idea.

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