Limit issue visibility to a group and to just a reporter

I have a JIRA project setup as a Help Desk for my employees and various contractors that work for us. The employes are in a group called jira-employees and the contractors are in a group called jira-contractors.

I have 2 main requirements

1) I want my employees to be able to see everything in the Help Desk.

2) I want my contractors to only be able to Create Issues and only View Issues where they are the Reporter

I'm not sure I really grok how to use Issue Level Security and Security Levels to enable this. Is it possible to have different security applied to an issue based on the group of the reporter?

2 answers

1 accepted

Accepted Answer
0 votes

Jobin is partly right, but "browse project: reporter" does not work the way you assume it does.

"Browse project: reporter" will allow anyone with *create* permission to see the entire project. This is because Jira doesn't know who the reporter might be for the issue, and so has to let everyone who *might* be a reporter in.

There is a workaround - enable and use "current reporter browse" instead - see https://confluence.atlassian.com/display/JIRA/Current+Reporter+Browse+Project+Permission

0 votes

You should be able to make use of permission scheme itself. Just make sure the "Browse project" permission is limited to reporter and the specified group.

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