Licensing upgrade impacts

[kumar jira]

Currently we use JIRA/Confluence Data Center 2000 users tier. 

I would like to upgrade to 3000 user tier. I wanted to know how this is going to impact the plugins as they still use 2000 users license tier. Do you I need to upgrade plugins as well?

Thank you. 

[Laura Campbell _Seibert Media_ · Accepted solution]

Hi @kumar jira 

Here's what the Atlassian pricing page says 

"Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level. "

In a nutshell: yes, you'll need to upgrade your apps too.