License for JIRA upgrade

[Deepti Jain]

Hi,

We are upgrading Atlassian JIRA from version 5.0.5 to 6.1.5.

Please let us know if this will require us any additional license cost?

Thanks,

Deepti

[RicardoA]

Hi Deepti

If your current license is not expired at the moment, you can upgrade with no costs and it is fully supported.

Hope it helps,

Ricardo Carracedo.

[Deepti Jain]

Yes, this is helpful. Thanks for the response.

Best Regards,

Deepti

[Deepti Jain]

This makes sense. Got it.

Thank you!

Deepti

[Deepti Jain]

Thanks Nic. We are not upgrading JIRA directly, instead we are installing latest version instance, and then migrating data to that instance. So we will need separate license. How to proceed for that. I have created case with Atlassian, waiting for their response as well.

Thanks,

Deepti

[Nic Brough -Adaptavist-]

I'm afraid you misunderstood me. The developer licence will work on your new installation.

As a separate point, the process you describe "create new and migrate" is effectively the same as "upgrade live without bothering to test anything". I can't stress enough that you should always test an upgrade properly. Clone your live system to a test system and upgrade it - that way, you will find out all the things that could cause issues.

[Deepti Jain]

Got it :).

Thnx

[Deepti Jain]

Thanks Ricardo and Nic.
Currently we are at version 5.0.1 and want to upgrade to latest, thats I believe 6.1.5. We upgraded to v5.0.1 in March 2013 and our license is very much valid. Now before upgrading in Prod, we need to try it out in our Dev and test environments. For that we need developers license. But we are entitled to get developers license to only 5.0.5 version. How can we get developer's license for latest version.

Best Regards,

Deepti

[Nic Brough -Adaptavist-]

Last time I tried it, a developer licence works for all versions of Jira that you could use.

One of the main reasons they exist is to allow upgrade testing, so you should find that if you put the 5.0.5 developer licence into your test system while it's on v5.0.5 (or, ideally, 5.0.1 as you should start your upgrade testing from exactly what you've got on live), you'll find that when you move to 6.1.5, it'll simply say "yep, got a good licence, thanks" and work fine.

[Nic Brough -Adaptavist-]

As the documentation states, there is no cost for upgrading

[Deepti Jain]

Thanks for the response.

Best Regards,

Deepti

[Deepti Jain]

Hi,

I dont know how to close this conversation. I can't find both the options:

• Accept an answer (click the grey check mark)
• Answer your own question, then accept your answer (find the 'Answer my own question' link underneath your question)

Neither I see 'Grey Check Mark'. nor I can find 'Answer my own question' link. What to do? Its good to close it now.

[Nic Brough -Adaptavist-]

To the left of the answers there is a check mark. I can see it on my open question.

[Deepti Jain]

I can't see. Can you upload a screen shot. Sorry for all the inconvenience :(

Regards, Deepti

[Nic Brough -Adaptavist-]

There's no point in a screen-shot, it's right in front of you as you are reading this conversation. Look to the left of the user image against the answer