Licencing for changing team sizes

If our team grows briefly large (e.g. for a project) - where we need to create > 25 users, then shrinks down after the project, then can we vary our JIRA level from one month to the next, so that we are not paying for users who don't log in anymore.

If this is possible, will issues / notes / content created by these legacy users still be available for the rest of the team to review / change / use / etc?



1 answer


You can either delete the users or disable their access to the application. The Application won't let you delete the user if it has participated in any issue by creating it, commenting on it or being assigned to it.

Once the user has been disabled it won't consume your licenses and all the information will still be ther for the rest of the team.

About your question about changing the number of licenses from month to month I believe you should better ask Atlassian support.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

763 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you