I'm migrating our Jira instance to a new server, I've copied the program and home directories to the new server and set up all the prerequisites. After importing the mysql dump the most recent tickets are not appearing when queried, but when I enter the exact issue number they show up. For instance I search by the project key db it will list all the db tickets, showing the latest first. That latest ticket being DB-1456 for instance, then I search by for DB-1457 and that ticket will come up, only it does not come up in the first query. I hope this makes sense. Any ideas? Thanks for your hlep.
A MySQL move you've described should actually be fine. However, I'm completely unclear on your problems here.
Are you saying that everything you brought in via the MySQL dump is working ok? But any new issues you add can't be searched for? Or are you saying that most of the MySQL dump is ok, barring a few of the latest issues that were in it? (And again, in the second case, what do new issues do?)
Either way, it's definitely your index. But we need to know exactly what the symptoms are. And if a full re-index fixes it completely or changes the symptoms?
I have run a reindex a number of times, strangley with no effect, and yes the old instance is still up, it's still our production Jira. When you say export/import are you referring to the xml backup tool in Jira? I was under the impression our database was too big for that, not sure about that though. We're on Jira 6.05 running on Fedora 14 and migrating to CentOS 6.5 Mysql version on the production box is 14.14 Distrib 5.1.55, for redhat-linux-gnu (x86_64) using readline 5.1 and on the new CentOS box it's Mysql Ver 14.14 Distrib 5.1.73, for redhat-linux-gnu (x86_64) using readline 5.1
The problem is the latest tickets entered on the old system that are included in the dump are not appearing when queried unless you search for them by their exact issue number. And yes the migrated jira works perfectly except for this issue. Feel free to ask me for more clarification of the issue if I'm not being clear. Thanks again.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot