Despite claiming support for JIRA 4.3 up, the latest UPM will not install on 5.0.7 (old I know but there you go). I don't mind if it's truly unsupported, but the documentation should make that clear if so.

Error is:

Caused by: org.springframework.beans.factory.CannotLoadBeanClassException: Error loading class [com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager] for bean with name 'simpleAsyncTaskManager' defined in URL [bundle://124.0:0/META-INF/spring/atlassian-plugins-components.xml]:

1 answer

0 votes
Richie Gee Atlassian Team Aug 19, 2013

Hi there,

I believe that you have bumped into the bug described below:

However, manual update of the UPM through file upload should be working fine.

Hope this helps :)

Hrm - seems to occur with an manual upload as well. Looks like I'll have to schedule an outage and hit the filesystem.

OK, managed to get it updated via manual intervention as per instructions. I can manage plugins nicely now, but the UPM self-update is broken:

Sep 3, 2013 1:11:12 AM com.sun.jersey.server.impl.application.WebApplicationImpl onException
SEVERE: Internal server error
        at com.atlassian.upm.selfupdate.UpdateParametersFactory.getUpdateParameters(

Which version of UPM are you running currently and are there any files in your jira-home/plugins/installed-plugins that resemble 'self-update'? If it exists, remove it from the filesystem and restart JIRA. If you have UPM 2.7.8 or 2.7.9 installed then remove that as well and install a newer version.

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