Last forever when create database

When setup JIRA for the first time I am not able to continue after Creating database problem. This step  last for more than an hour and was not completed.

When I tried to refresh the page I got this error

 

Technical details

Log's referral number: 6c049d33-5031-4566-a76e-97c016973c75

Cause

Referer URL: Unknown

java.lang.NoClassDefFoundError: Could not initialize class net.java.ao.schema.ddl.SchemaReader
java.lang.NoClassDefFoundError: Could not initialize class net.java.ao.schema.ddl.SchemaReader
	at com.atlassian.activeobjects.backup.ActiveObjectsDatabaseCleaner.doCleanup(ActiveObjectsDatabaseCleaner.java:58) [?:?]
	at com.atlassian.activeobjects.backup.ActiveObjectsDatabaseCleaner.cleanup(ActiveObjectsDatabaseCleaner.java:45) [?:?]
	at com.atlassian.activeobjects.backup.ActiveObjectsBackup.clear(ActiveObjectsBackup.java:160) [?:?]
	at com.atlassian.jira.bc.dataimport.DefaultDataImportService.removeActiveObjects(DefaultDataImportService.java:966) [DefaultDataImportService.class:?]
	at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:687) [DefaultDataImportService.class:?]
	at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:320) [DefaultDataImportService.class:?]
	at com.atlassian.jira.startup.DatabaseInitialImporter.importInitialData(DatabaseInitialImporter.java:56) [DatabaseInitialImporter.class:?]
	at com.atlassian.jira.startup.DatabaseInitialImporter.importInitialData(DatabaseInitialImporter.java:48) [DatabaseInitialImporter.class:?]
	at com.atlassian.jira.web.action.setup.SetupDatabase.doDefault(SetupDatabase.java:141) [SetupDatabase.class:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_51]

1 answer

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Oh, this usually means there is something wrong with the database setup.  The only one I have run into is that the language/locale/collation settings are incorrect.  When you created the empty database for JIRA exactly what instructions did you follow?

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