Last Jira ios app crashing on startup

Michael Moore January 3, 2018

IPhone 7; running the last update to ios 10 (not running 11.x)

 

Crashes immediately  on startup. I tried removing and reinstalling the app. This started with your last update.

1 answer

2 votes
andydrizen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 3, 2018

Hi @Michael Moore,

Unfortunately v45 has a bug that will cause a crash on startup for some users (e.g. users who have comments that are marked up with empty {noformat} tags).

We became aware of the issue very shortly after launching and immediately set out to resolve the issue and release a fix (which was released an hour ago).

To resolve this, please visit the App Store and update to the latest version v45.1.

If you're still having problems, please get in touch and I'd love to help resolve this issue.

Please accept my apologies for the error.

 

Best,

Andy

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