Last Jira ios app crashing on startup Edited

IPhone 7; running the last update to ios 10 (not running 11.x)

 

Crashes immediately  on startup. I tried removing and reinstalling the app. This started with your last update.

1 answer

2 votes
Andy Drizen Atlassian Team Jan 03, 2018

Hi @Michael Moore,

Unfortunately v45 has a bug that will cause a crash on startup for some users (e.g. users who have comments that are marked up with empty {noformat} tags).

We became aware of the issue very shortly after launching and immediately set out to resolve the issue and release a fix (which was released an hour ago).

To resolve this, please visit the App Store and update to the latest version v45.1.

If you're still having problems, please get in touch and I'd love to help resolve this issue.

Please accept my apologies for the error.

 

Best,

Andy

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

421 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you