LDAP user permissions

I have done a "installing a Jira from and archive file on windows" and we LDAP and it did not come over with everything else. We did a manual install and it lets us sign in but it doesnt allow the same privileges that it used too. We had users who showed up in the adminstrators group but the administration link would not show until we did an adding of the user to group. Is there an utility that would help with bringing over all the LDAP settings??

4 answers

1 accepted

This widget could not be displayed.

To connect using "Delegated Authentication" you might refer to this doc:


Basically is necessary to select "Internal with LDAP Authentication" when Adding a new directory.

This widget could not be displayed.

Did you try Delegated authentication with copy users on login (some thing like that). It copies users and groups first time user tries to login

This widget could not be displayed.

Where do you try this?? Where is the setting for this??

This widget could not be displayed.

Hi Pat,

In regards to the previously mentioned copy user on login, please refer to our documentation here. Using that method, you could also set a default group membership for your LDAP users which will automatically add your LDAP user membership to the default group when they log-in.

If you want JIRA to brought over your LDAP users and mapped it with your LDAP groups as specified on the LDAP server, please refer to this for CONNECTOR method and this for DELEGATED.

Hope it helps.

Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

130 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you