Unfortunately, Cloud applications can only use internal users and you cannot have a User Directory other then the internal one, so you cannot have login from LDAP. You can read more about it in restriction functions:
Sorry about that.
You can always migrate your users to Cloud.
Jaime Kirch da Silveira
Atlassian Cloud Support
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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